Current Openings at Stella's Place
Manager, Clinical and Recovery Services
Description
POSITION TITLE: Manager, Clinical and Recovery Services
LOCATION: Toronto - Hybrid, plus rotating on-call remote coverage
NEW SALARY RANGE: $90,000 - $97,000
ABOUT US:
Mission: Partnering with young adults 16-29 years old and professionals to provide a collaborative, innovative model of mental health services.
Vision: Healthy, resilient young adults living the lives they choose.
Values: At Stella’s Place, we fundamentally value the capabilities and contributions of young adults, as we seek breakthrough innovations that benefit our community and society as a whole. We also value:
● Inclusiveness, diversity, and equity
● Accessibility and a sharing of knowledge
● Creativity along with a strengths-based approach
POSITION DESCRIPTION:
At Stella’s Place, we’re committed to innovating and delivering effective mental health and recovery services to young adults.
This position is an opportunity to be creative and collaborative in the implementation of Stella's Place clinical and recovery programming using an integrated peer/clinical model while delivering evidence-informed interventions. You will participate in the continued development, and oversight of integrated clinical programming, and an infrastructure that supports a peer recovery model.
You have extensive experience as both a clinician and as a clinical supervisor/manager; are comfortable with new technologies; have experience with an interdisciplinary approach; and welcome an opportunity to collaborate and harness the knowledge of young adults with lived and living experience with mental health challenges, with rich experiences and knowledge to offer.
RESPONSIBILITIES:
Management Administration - 80%
● Deliver services from a trauma-informed, culturally responsive, and anti-oppressive approach
● Lead and manage the development, adaptation, and implementation of innovative evidence-informed clinical practices
● Manage and coach a team of 6 mental health clinicians to ensure a high level of performance
● Develop effective strategies to engage and build relationships with participants, and community partners;
● Responsible for programme reporting with clinical funders
● Contribute to and manage the use of quality indicators, participant satisfaction, and outcome measures for all relevant programs, ensuring a model of continuous quality improvement is maintained;
● Initiate and lead educational activities and initiatives to enhance the skills,
experience, and knowledge of Stella’s Place staff.
● Work collaboratively with the leadership team to ensure a safe, healthy, supportive environment for young adults and staff;
● In collaboration with the Director of Program Operations, improve programs, focusing on diversity, inclusion, and equity, using feedback, research, and strategic goals.
● Collaborate with stakeholders to identify and address systemic barriers to access and participation by young adults, ensuring that program changes are informed by the unique needs and experiences of diverse communities.
● Foster an inclusive leadership culture that values diverse perspectives and experiences, encouraging staff to actively contribute to the ongoing refinement of best practices in mental health service delivery.
● Provide hands-on support during critical incidents, demonstrating effective judgment and initiative in coordinating timely interventions, mobilizing resources to mitigate risks, and ensuring the well-being of all stakeholders through the
● Creation and implementation of safety plans, particularly in suicide and crisis intervention and prevention scenarios
● Collaborate closely with leadership to facilitate transparent communication and debriefing processes following safety incidents, fostering a culture of learning and resilience within the organization
● Work collaboratively with the Access Programs Manager to ensure daily coverage on site
● Work on a rotating On-Call schedule for our Bean Bag Chat program that operates from 4-9pm Mondays through Thursdays (subject to change)
Supervision - 20%
● Provide clinical and administrative oversight and guidance to the Clinical team
● Provide supervision within the student placement program (e.g. Masters of Social Work, Masters of Counselling, etc.)
QUALIFICATIONS:
● Masters degree or specialization in mental health-related discipline such as Social Work, Registered Psychotherapist or Counselling Psychology
● Membership in good standing with a professional regulatory college is required
● Demonstrated experience working with diverse populations, utilizing culturally-responsive, trauma-informed and anti-oppressive approaches
● Experience providing operational support and clinical supervision to staff including performance appraisals
● Experience with program development and coordination
● Sound knowledge and experience delivering clinical treatment approaches including, but not limited to Dialectical Behavioural Therapy, Narrative Counselling, Focused Acceptance and Commitment Therapy, Mindfulness Approaches, Brief Solution Focused Therapy,
● Experience providing clinical services to young adults 16 – 29 years of age
● Experience working in community mental health
● Excellent communication skills (verbal and written)
● Experience working collaboratively as a member of a multidisciplinary team
● Experience using technology - including Client Information Management Systems, Personal Health Record management, and virtual platforms for online service delivery
● Familiarity with Health Information Custodial requirements, Personal Health Information Privacy Act, Regulated Health Professionals Act
PREFERRED ASSETS:
● Qualified Clinical Supervisor
HOURS & REPORTING:
Regular communication, coaching, mentoring, personal and professional development, and evaluation will take place on a regular basis.
● This is a full-time position, working 40 hours/week, starting as soon as possible.
● Some evening and weekend work to support staff and stakeholders will be required.
● This position provides on-call telephone support on a two week rotating basis from Mon to Thurs (4-9 PM)
SALARY & BENEFITS:
$90,000 - $97,000
Stella’s Place offers a competitive annual salary commensurate with experience and total rewards package; including comprehensive medical, dental and vision health benefits.
DIVERSITY, EQUITY, AND ACCOMMODATION:
Stella’s Place is committed to having a workforce that is reflective of the diversity of the City of Toronto in general and of our participants in particular. We strongly encourage applications from racialized persons, Indigenous persons, persons with disabilities, persons of diverse sexual orientation, gender identity and gender expression and all those who can provide and contribute to the diversification of perspectives at Stella’s Place.
Stella’s Place is committed to hiring practices that are inclusive and barrier-free. Stella’s Place will provide reasonable and appropriate accommodation during all stages of the hiring process in accordance with the Ontario Human Rights Code to ensure the equal and fair assessment of all job applicants. Applicants are asked to make any accommodation request in advance.
YOUR APPLICATION:
Interested and qualified candidates are invited to submit a cover letter outlining your interest in working with Stella’s Place along with a detailed CV.
We thank all candidates for their interest.
Compensation
$90,000.00 - $97,000.00 per year